Business Alignment Center

Aligning IT service delivery and service support to business requirements, customer demand and governance issues is essential. HP OpenView's Business Alignment solutions allow you to make better decisions regarding IT staff resources, relate IT service delivery to the health of critical business processes, manage according to business level metrics, communicate effectively to stakeholders and fulfill compliance management policies in a automated fashion.

Business Alignment solutions

Business Service Management

Align business processes with IT infrastructure to understand the health of the business processes that IT supports and effectively communicate to stakeholders, users and customers on IT delivery quality and performance.

Governance

Improve IT management resource decision making, utilize analytical tools to better understand IT's operations and reduce compliance risk while reducing the cost of ongoing compliance.

Process Aware Business Intelligence Solutions

Business intelligence solutions enhanced to provide a near-real-time connection to customer demand within key business processes, allowing a much more immediate capability to drive the business toward targeted objectives - in better monitor status and proactively manage off-plan deviations.

Complementary solutions

Customers who are automating IT processes have found additional value in HP OpenView IT Service Management solutions.

IT Service Management

Business and IT unite. HP IT Service Management (ITSM) combines powerful HP OpenView software with years of experience to transform your IT into a real business and competitive differentiator.